All Your Glow Questions, Answered!
We know you’ve got questions—and we’ve got glowing answers! 😉 Whether you're wondering how our beauty tech works or when your order will arrive, we’re here to help.
How do Aura Glow products work?
How do Aura Glow products work?
Magic. Just kidding (kinda). 😉 Our skincare and wellness tools are backed by science, using advanced LED therapy, light panels, and high-tech skincare solutions to help you achieve salon-worthy results at home.
Are your products safe for all skin types?
Are your products safe for all skin types?
Absolutely! Our products are designed with gentle, non-invasive technology that works for all skin types, including sensitive skin. If you have specific skin concerns, we always recommend checking with a dermatologist.
How often should I use my Aura Glow product?
How often should I use my Aura Glow product?
This depends on the product! For LED masks and light therapy panels, 3-5 times a week is ideal for best results. But don’t worry—each product comes with easy-to-follow instructions to make your glow journey effortless.
Do I need any special skincare products to use with my device?
Do I need any special skincare products to use with my device?
Nope! But pairing our tools with your favorite hydrating serums, moisturizers, or masks can totally boost your glow. Just make sure your skin is clean and dry before use for the best results.
How long will my order take to arrive?
How long will my order take to arrive?
We know waiting for glow-boosting goodies is torture, but we work fast! Orders are typically processed in 1-2 business days and arrive within 5-10 business days, depending on your location.
Do you ship internationally?
Do you ship internationally?
Yes! We want glowing skin worldwide! 🌍 International shipping times vary, but we’ll keep you updated every step of the way.
Can I track my order?
Can I track my order?
Of course! Once your order ships, you’ll receive a tracking link straight to your inbox, so you can keep an eye on your glow-up delivery.
What if I don’t love my Aura Glow product?
What if I don’t love my Aura Glow product?
We want you to be obsessed with your purchase. If you’re not 100% happy, we offer a 30-day happiness guarantee. Just reach out to our friendly team, and we’ll sort it out for you.
Do your products come with a warranty?
Do your products come with a warranty?
Yes! Our devices come with a 12-month warranty, so if anything isn’t working as it should, we’ve got you covered.